Partnering for Performance
What Compass Customers Say
Compass not only supplies us with corrugated cartons, it has helped us figure out how to modify those cartons to run more efficiently on our equipment.
Dedication to the customer. Respect for the individual. Integrity. Trust.
With these values as its guiding principles, the Smithers-Oasis Co. has become a leading global manufacturer and marketer of floral foam, floral accessory products, cellular growing media and postharvest products. So when the most recognized, trusted brand in the floral industry began searching for a packaging partner, it was looking for a supplier that shared those values.
Compass Packaging quickly stood out from the competition.
“Smithers-Oasis knew when they met with us we were a smaller company than those they were accustomed to working with, but they needed a supplier that could turn on a dime for them, and we fit the bill,” says Compass Sales Representative Andy Piech.
“Compass is as obsessive about doing things right as they are, so the fit has been great.” Pam Stebbins, master production scheduler at Smithers-Oasis, worked directly with Compass President Phil Rath to develop a productive partnership.
“Compass was willing to work with us on small-run quantities while maintaining competitive pricing,” Stebbins says. “Of the five potential suppliers we met with, they were the only one who offered to run some test pallets on our automatic carton erector. Phil [Rath] had the confidence in his team that they could meet our expectations, and they have.”
Today, Smithers-Oasis relies on Compass for services including inventory management and justin- time container delivery. Most notably, Compass helped the company consolidate packaging for a premier line of mache-backed foam products, consolidating 19 SKUs into four distinct box styles, which can be used for 19 products. The consolidation allows Smithers-Oasis to insert a wide variety of shapes – from foam crosses to hearts – into a few package types. Compass then custom prints identification graphics, including barcodes, onto each of the 19 SKUs, warehousing and delivering them as needed.
“Compass not only supplies us with corrugated cartons, it has helped us figure out how to modify those cartons to run more efficiently on our equipment,” Stebbins says. “They are a true business partner.”